If you find an initial defect or incorrect delivery after the product arrives, please contact us by message in goooods within 5 days. After confirming the contents, the person in charge will contact you. We cannot accept any returns or exchanges due to customer's convenience other than defective products or incorrect delivery. ・ We do not accept any refunds or exchanges if you return it without contacting us in advance. ・We do not accept returns after using the product or if the tag of the product is lost. ・ We will bear the shipping cost for returns and exchanges due to defective products or incorrect delivery. ・ As a general rule, returned / exchanged products will be exchanged for the same product. (Subject to availability) We apologize for the inconvenience when contacting us. Please specify the following items in your message. ・Order number ・Product code ・Product name ・ Color of the product ・ Subtotal amount (excluding shipping) ・ Purchaser's name and full name ・ The address where the product was delivered ・ If you can contact us by phone, please use your phone number (mobile phone is acceptable) ・ About the details of the defective part