Unless the item is damaged, we will not accept returns. As a characteristic of the traditional handmade pottery that is done by hand one by one, the pattern There are individual differences in placement and shades of color. These are the rustic and warm parts of Polish tableware and one of the charms. In addition, there may be pinholes (small indentations like needle holes) formed during the manufacturing process, uneven color and glaze, paint splatters, rough surfaces in parts, and slight scratches. Please understand that it is a taste unique to handmade. * Targeted at business partners who have physical stores * CANNOT BE SOLD AT E-COMMERCE MALLS (RAKUTEN, AMAZON, ETC.).