[ About regular holidays ] Closed on Saturdays, Sundays, and holidays. Please note that orders received during regular holidays will be handled from the next business day. [ Refund and exchange ] ■Refunds and exchanges due to customer convenience → We do not accept refunds or exchanges due to customer convenience. ■Refunds due to product defects, etc. → refunds will be issued if the following conditions apply: ・Response conditions: Regardless of whether the product is used or not, in principle, only those contacted via goooods chat will be responded to within the response period. ・Availability: If you contact us within 7 days of receiving the product ・Refund amount: Full product price ・Return shipping fee: Borne by the store (please ship by cash on delivery) ★remarks If you would like a refund →, please let us know in the chat on goods. 　We will not accept refunds or returns without contact. ■Replacement due to product defects, etc. →If the following conditions apply, the product will be exchanged. ・Response conditions: Regardless of whether the product is used or not, in principle, only those contacted via goooods chat will be responded to within the response period. ・Availability: If you contact us within 7 days of receiving the product ・Return shipping fee: Borne by the store (please ship by cash on delivery) ・Re-shipping fee: Borne by the store ・Remarks → We may not be able to accept exchanges, such as the inability to arrange the same item. In that case, please accept a refund. ■Cancellation, refund, and exchange contact information → please use the chat on goooods