Regarding the return of defective products, The products of this brand are outsourced to craftsmen in Toyooka City, Hyogo Prefecture. Inspections are double-checked by the contractor and our company, so we are confident in the quality. However, if you have any concerns about the product you received, please contact us. We will respond promptly, so please contact us at any time. Return; Collect Please contact us in advance. Regarding the shipment of goods, Since it is sold on multiple purchasing sites, if an order is placed at the same time, there is a possibility that there will be a shortage even though it is in stock. In that case, we will prioritize the time of the order and make arrangements for shipping, so we will contact the destination to that effect if there is a shortage. At that time, we would like to discuss cancellation or pre-order. With regard to the Upper Age, After purchasing, please contact us for sale sales on each sales site. Since it is a new brand, it would be helpful if you could consider the value of the price. In terms of large transactions, After consulting with you about the quantity and delivery date, we will respond individually. Please contact us. We can also guide you to custom-made colors limited to your company. Separately, regarding color custom-made, If you don't have your favorite color in the item lineup, or if you would like a color that matches your store's concept, we will discuss the quantity and color and respond individually. Please consider it. In terms of packaging, The items you purchased are (1) Actual product (2) Instruction manual (3) Desiccant We will wrap it in non-woven fabric, wrap it, package it, and send it to you. Please note that shoppers, boxes, pamphlets, etc. will not be enclosed.