As a general rule, we cannot respond to product returns or exchanges. In addition, it is not subject to cooling-off. For details, please see the website of the National Consumer Affairs Center here ↓ http://www.kokusen.go.jp/soudan_now/data/coolingoff.html As an exception, only within 8 days after the product arrives, Products purchased on this site that are damaged or soiled, If you receive a product that is different from the number of products you ordered. In addition, only unused and unopened products can be returned or exchanged. In addition, bundle products can only be accepted as set products. Even if you have purchased a limited edition product and wish to return it for the above reasons, Please note that we may not be able to prepare it due to limited quantities. However, even within the above period, the product after opening, and We do not accept returns or exchanges for damaged or soiled products that are the responsibility of the customer. In addition, if the product is returned after the return / exchange period, At the customer's expense, the product may be returned to the destination or discarded.