If the total shipping cost is 30,000 yen (excluding tax) or more (excluding Okinawa and remote islands), we will bear the shipping fee. If it is less, please bear the customer's burden (advance fare). Please note that out-of-stock items will be excluded from the judgment of shipping costs. Shipping rates vary by region.

■ Delivery of products If you have a specified delivery date, please place your order well in advance. Delivery may be delayed due to weather, accidents, road conditions, etc. If you instruct when ordering, you can specify the arrival date and arrival time zone (morning and afternoon). (Please note that some remote islands and remote areas may not be able to meet your request.) We are not responsible for any damage caused by the failure to deliver the product on the specified date or time, so we will not be liable for it. ■ Cancel New orders, reservations, and cancellations are not possible. ■ Returns and Exchanges In principle, we do not accept returns or exchanges. Please contact us for incorrect shipment of products or defective damaged products due to our range of responsibility. After confirming with us, we will contact you with the processing method of the return. (Please be sure to fill in the product number, product name, quantity, and defective details of the target product) Please be sure to check the quantity, damage, etc. when the product arrives. We do not accept returns or exchanges after one week after arrival. ■ Precautions About the color and texture of the product We try to reproduce the color and texture of the product as faithfully as possible, but since a large product is represented by a small photo on the monitor, the color you see on the screen and the actual color of the product may differ slightly. ■ About the size of the product Since it is a handmade product, the size and shape may differ from the catalog due to its nature. ■ If it is out of stock We have made every effort to ensure that the listed products are not out of stock during the period, but they may be out of stock if we are flooded with orders for specific products. If the stock is less than the desired number and some items are out of stock, it will basically be canceled. In addition, since it is an imported product, it will take some time until the next arrival if it is out of stock. ■ Other special notes ・Prices and specifications are subject to change without notice. ・We are not involved in any batting issues. ・We do not accept shipping to end users.