■ About shipping fee EPIS will cover the shipping fee for items over 22,000 yen (tax included). In the case of 22,000 yen (less than 22,000 yen), the shipping fee will be 880 yen (tax included) nationwide. ■ Timing of product shipment After confirming your order, we will ship it in 2 business days. ■ About the delivery service We will send it by Sagawa Express / Hibi Courier Service. ■ About shipping products with different delivery dates * If you order products with different delivery dates at the same time, we will ship them as soon as the products are ready. We will charge a shipping fee for each shipment, but please contact us in advance if you would like to ship separately by delivery date. ■ About shipping fee burden in case of shortage If the total amount at the time of order is equal to or greater than the amount for free shipping (excluding tax), but it is less than the amount for free shipping due to out of stock, we will bear the shipping fee.

■ Refunds due to customer's convenience We do not accept refunds due to customer's convenience. ■ Exchange due to customer's convenience We do not accept exchanges due to customer's convenience. remarks We may not be able to respond to exchanges due to the inability to arrange the same product. In that case, please note that it will be refunded. ■ Refunds due to defects in products, etc. A refund will be issued if the following conditions are met. Conditions A refund will be issued if the following conditions are met. Availability Period If you contact us within 7 days after the product arrives Refund amount Full price of the product Return postage Store burden remarks If you would like a refund, please call us or use the message function of goooods. ■ Replacement due to defective products, etc. If the following conditions are met, the product will be exchanged. Conditions If it is damaged during delivery, if there is a problem compared to a normal product, if the product or quantity is different from the contents of the order, or if the Company separately recognizes it (hereinafter collectively referred to as "non-conformity"). We will respond only to the following. Details will be provided when you contact us. Availability Period If you contact us within 7 days after the product arrives Return postage Store burden Re-shipping Store burden remarks We may not be able to respond to exchanges due to the inability to arrange the same product. In that case, please note that it will be refunded.