・All of our products are handmade, so there may be individual differences in color and shape. Please note.
・For orders of frozen products, a different shipping fee will be applied than the regular shipping fee.
In addition, it cannot be bundled with room temperature products.
・Shipping is scheduled to be within one week of ordering, but may be delayed due to weather, traffic conditions, and other unavoidable circumstances.
・Due to the nature of the food, we cannot accept returns or exchanges due to customer convenience. If there is a product error or defect, please contact us within 3 days after receiving the product. In order to confirm the status, we may ask you to provide photos that show the condition of the product.
・There are individual differences in pet conditions and allergies. When giving it for the first time, try a small amount, and if you notice any abnormalities, stop giving it immediately.
・Please check the product label for storage methods and expiration dates.