PRIVACY POLICY

goooods Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of protecting the personal information of our users, complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), and strives to appropriately handle and protect personal information in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy").

1. Definition of personal information

In this privacy policy, personal information refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about living individuals, including name, representative name, department name, person in charge, user ID, password, etc. This refers to information such as email address, postal address, telephone number, bank account information, credit card information, and other registered information (including information that can be easily compared with other information and thereby identify a specific individual).

2.Purpose of use of personal information

Our company uses users' personal information for the following purposes.

(1) To provide our services

(2) To provide information regarding our services, respond to inquiries, etc.

(3) To respond to acts that violate our company's terms, rules, etc. (hereinafter referred to as "Terms, etc.") regarding our services.

(4) To notify you of changes to the terms and conditions regarding our services.

(5) When concluding a product sales contract or consignment sales contract between users, to provide the user with information about the other party to the contract to the extent necessary for using our services.

(6) To help improve our services, develop new services, etc.

(7) In connection with our services, to create statistical data processed into a format that does not identify individuals.

(8) To send direct mail and catalogs for the purpose of providing information on products, campaigns, and events.

(9) To conduct questionnaires and telephone calls for the purpose of research regarding products, sites, and services.

(10) To display advertisements for the purpose of providing information on products, campaigns, and events.

(11)For other purposes incidental to the above purposes of use.

3.Change of purpose of use of personal information

Our company may change the purpose of use of personal information to the extent that it is reasonably deemed to be reasonably relevant, and in the event of a change, we will notify or publicly announce it to all registered users.

4.Restrictions on the use of personal information

Our company will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the user's consent. However, this does not apply in the following cases.

(1) Cases based on laws and regulations

(2) When it is necessary to protect human life, body, or property, and it is difficult to obtain consent from users.

(3) When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain consent from users.

(4) When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out affairs stipulated by law, and obtaining the consent of users may impede the execution of said affairs.

5. Appropriate acquisition of personal information

Our company acquires personal information appropriately and does not acquire it through falsehood or other illegal means.

6.Safety management of personal information

Our company provides necessary and appropriate supervision over our employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information. In addition, when outsourcing all or part of the handling of personal information, our company will provide necessary and appropriate supervision to ensure the safe management of personal information at the outsourcing company.

7. Transfer of personal information to third partiessupply

Our company may provide all or part of the user's personal information to a third party in the following cases:

(1) When providing the information to the user who is the other party to the contract when concluding a product sales contract or consignment sales contract between users.

(2) When the user's consent has been obtained in advance

(3) If there is a provision in the terms of use

(4) When disclosure is permitted based on laws and regulations

However, the following cases do not fall under the provision of personal information to a third party as specified above.

(1) When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

(2) When personal information is provided due to business succession due to merger or other reasons

Please note that the User can stop the provision of personal information to third parties by applying using the method prescribed by the Company. However, provision based on laws and regulations or provision necessary for the performance of a contract may not be covered.

8. Disclosure of personal information

When our company is requested by a user to disclose personal information based on the provisions of the Personal Information Protection Act, we will disclose the information to the user without delay after confirming that the request is from the person in question (if the personal information does not exist, we will notify you to that effect). However, this does not apply if the Company is not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations. Please note that a fee (1,000 yen per disclosure) will be charged for the disclosure of personal information.

9. Correction of personal information, etc.

If a user requests that the personal information be corrected, added to, or deleted (hereinafter referred to as "correction, etc.") based on the provisions of the Personal Information Protection Law because the personal information is not true, we will confirm that the request is from the person in question, and then confirm the purpose of use. We will conduct the necessary investigation without delay to the extent necessary to achieve the above, and based on the results, we will make corrections to the personal information and notify the registered user to that effect (if we decide not to make any corrections, we will notify the user to that effect). However, this does not apply if the Company is not obligated to make corrections, etc. pursuant to the Personal Information Protection Act or other laws and regulations.

10. Suspension of use of personal information, etc.

Based on the provisions of the Personal Information Protection Act, we will suspend the use of your personal information based on the grounds that your personal information is being handled beyond the scope of the previously announced purpose of use, or that it was obtained by deception or other illegal means. If you are requested to suspend or erase your personal information (hereinafter referred to as "Suspension of Use, etc.") and it turns out that there is a reason for the request, we will suspend the use of your personal information without delay after confirming that the request is from the person in question, and notify the registered user to that effect. However, this does not apply if the Company is not obligated to suspend use, etc. pursuant to the Personal Information Protection Act or other laws and regulations.

11.Use of cookies and other technologies

A "cookie" is a technology that records and manages information about customers who use a website on a computer (storage device) and application software.Our services are published by us.We may use cookies and similar technologies. These technologies help us understand the usage status of our services and contribute to improving our services. Published by our companyUsers who wish to disable cookies can change the settings of their web browser.You can disable cookies. However, the relevantDisable itIf you do so, you may not be able to use some features of our service.

In addition, in order to achieve the purpose of using personal information, our company may acquire and use behavioral information using cookies issued by third parties (including our subcontractors). The details of the third party's cookies and the information obtained will be handled in accordance with the third party's privacy policy, etc. If you would like to disable advertising distribution via the third party's cookies, please do so from the relevant company's website below. However, if you disable it, you may not be able to use some functions of our services.

Google LLC

LINE Yahoo Corporation

Microsoft Corporation

Meta Platforms, Inc.(Facebook)

12.Use of access analysis tools (disclosure regarding information transmission command communication (external transmission))

Our services that may be subject to external transmission regulations regarding information transmission command communications pursuant to Article 27-12 of the Telecommunications Business Law, and the matters disclosed in accordance with such regulations for such services are as follows.

For details, please see the terms of use and privacy statement of each service.

13.Contact us

For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the contact point below.

Please note that reception hours are from 10:00 to 17:00 on weekdays. (Excluding holidays and year-end and New Year holidays.)

〒160-0022

7th floor, Shiratori Building, 2-1-2 Shinjuku, Shinjuku-ku, Tokyo

Email: support@gooods.com

14.Continuous improvement

Our company will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.

2021/12/06 Formulated

Revised 2023/06/05

Revised 2023/08/15

Revised 2025/02/18