goooods brand terms of use

updated February 1, 2024

These Terms of Use (hereinafter referred to as the ``Terms'') apply to the Internet service ``[goooods]'' (hereinafter referred to as the ``Service'') provided by goooods Co., Ltd. (hereinafter referred to as the ``Company''). , stipulates the terms of use of this service for brands and the rights and obligations relationship between our company and those who use this service as a brand. When using this service, you must read the entire text of these Terms and agree to them.

Article 1 (Definitions)

The following terms used in these Terms shall have the meanings set forth below.

(1) "Brand" means a corporation or individual who has registered a brand in accordance with the method prescribed in Article 4 after agreeing to these Terms.

(2) "Brand disclosure information" refers to information related to brands or products exhibited by brands, and any other information (texts, images, videos, programs, This includes, but is not limited to, data and other information (the same shall apply hereinafter).

(3) "Brand Registration" means the registration of the Service as a brand by a person who wishes to register in accordance with the method prescribed in Article 4.

(4) “Registration applicant” refers to a corporation or individual business owner who wishes to register a brand.

(5) "Registered information" refers to information prescribed by the Company that is requested by registration applicants and brands when registering the brand, information that the Company deems necessary and requests registration while using this service, and such information. This refers to information added or changed by the brand itself.

(6) “Buyer” means a corporation or individual business operator registered by our company as a buyer.

(7) "Intellectual property rights" refers to copyrights, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights (obtaining such rights or applying for registration, etc., of those rights) (including the right to do so).

(8) "Password" means a code used in combination with a user ID to identify the brand and other parties.

(9) “This site” refers to the site operated by our company that provides this service.

(10) "User ID" means a code used in combination with a password to identify the brand and other parties.

(11) "Direct transactions" refers to transactions involving products in which a brand is displayed as the seller.

Article 2 (Contents of this service)

1. This service is an EC service for businesses. Brands may sell products to buyers and pay for the products through this service in accordance with the provisions of these Terms.

2. This service can only be used by corporations or individual business owners. Brand represents and warrants that the sale of products through the Service, whether by a corporation or an individual, is conducted as a business or for the sake of business.

3. The Service is provided with the possibility that it may contain various defects that prevent the normal use of the Service, such as bugs, defects, and malfunctions, and the Company does not guarantee that the Service is complete, accurate, reliable, or useful. We do not guarantee that you will have the same.

4. Due to the operation of this service, we may change or terminate this service without prior notice to the brand.

5. Data and information generated by the brand through the use of this service may be changed or modified due to changes in the specifications of this service, or may not be inherited.

Article 3 (Scope of application)

1. The purpose of these Terms is to define the rights and obligations between the Company and the Brand regarding the use of the Site and the Service, and applies to all relationships between the Brand and the Company regarding the Site and the Service.

2. If the Company posts individual provisions or additional provisions regarding the Service on this site, such provisions shall constitute a part of these Terms, and if the individual provisions or additional provisions conflict with these Terms, the individual provisions or additional provisions shall Additional provisions shall prevail.

3. When using other sites linked from this site, please agree to the terms of use, etc. of those other sites, and use them in accordance with such terms, etc.

Article 4 (Registration)

1. Those who wish to register shall apply for brand registration of this service by agreeing to comply with these Terms and providing registration information and documents prescribed by the Company to the Company in accordance with the method prescribed by the Company. Please note that applicants who apply for brand registration are deemed to have agreed to all of these Terms without change.

2. The Company will conduct an examination based on the registration application set forth in the preceding paragraph, determine whether or not the applicant for registration can be registered as a brand, and if the Company approves the registration of the applicant for registration, the Company will notify the applicant to that effect. We will notify the person who wishes to register, and with this notification, registration as the brand of the person who wishes to register will be completed. The Company shall review registration applications based on the Company's discretion, and is not obligated to explain the reasons for the review results, and the Brand shall not object to the review results.

3. Upon completion of registration as set forth in the preceding paragraph, Brands will be able to use the Service in accordance with these Terms.

4. The Company may not approve the registration application if the applicant falls under any of the following items. Furthermore, even if the Company does not approve the registration application, the Company does not have any obligation to disclose the reason.

(1) If the applicant for registration is an individual and it cannot be confirmed that the person is a sole proprietor.

(2) If all or part of the registered information provided to the Company contains the use of another person's name or a fictitious name, false statements, errors, or other statements that differ from the facts, regardless of whether the brand is intentionally or negligently If there are any omissions

(3) The applicant for registration is either a minor, an adult ward, a person under curatorship, or a person under assistance, and the consent, etc. of a legal representative, guardian, curator, or assistant has not been obtained. case

(4) If the person wishing to register has undergone the measures specified in Article 17.

(5) If the applicant for registration has used the Service in the past and committed defamatory acts, has repeatedly violated the Service Usage Agreement, or is reasonably suspected to be such a person.

(6) Those who wish to register are organized crime groups, members of organized crime groups, quasi-members of organized crime groups, corporate racketeers, social movement thugs, special intelligence violent groups, and other similar persons (hereinafter referred to as "anti-social forces, etc."). or if it is found that a corporation, etc. is substantially involved in the management of anti-social forces, etc., or cooperates with or is involved in the maintenance, operation, or management of anti-social forces, etc. through funding or otherwise. If the Company determines that there is any interaction or involvement with anti-social forces, etc.

(7) In other cases where the Company determines that the provision of this service is inappropriate or impossible.

5. If there is a change in the registered information, the Brand shall notify the Company of such change without delay by the method prescribed by the Company. The Company shall not be liable for any damage to the brand resulting from failure to notify such changes.

6. Brand Pages: Each Brand Site has a dedicated Brand Page (“Brand Page”) that features its Products (including descriptions and other related information). Brands agree that we may adjust, edit, or remove content created by us or Brands to comply with our internal specifications and requirements. We reserve the right to approve the final content and design of Brand Pages at our sole discretion. If we help you create a brand page, you will need to provide a line sheet that follows our photography guidelines, a high-resolution photo, and any other information we specify. Once a brand page is created, we will send you a notification via email or other means to publish the brand page. If brands wish to use this content elsewhere, they must obtain consent from us.

7. Product Line Sheets: As part of the process for Brands to complete a listing, they are required and agree to provide us with a line sheet for their entire complete wholesale product catalog, including the following information: (i) Product name (ii) Product description (iii) Minimum order lot (iv) Wholesale quantity unit (v) Wholesale price by region (vi) Retail price (vii) Wholesale rate. Line sheets must also comply with our product guidelines.

8. High-resolution photos: You must and agree to provide high-resolution photos of your products according to our photo guidelines. Photos that could reasonably be considered offensive, profane, vulgar, pornographic, harassing, threatening, hateful, or otherwise inappropriate are prohibited. All photos must be submitted according to our instructions. We choose the highest quality photos that are perfect for your brand page. We reserve the right to reject content that violates our guidelines or these Brand Terms.

Article 5 (Product listing)

1. Brands may have a dedicated store page (hereinafter referred to as the "Brand Page") on which to post the products, etc. for sale in this Service.

2. The brand shall provide the Company with the information required by the Company to create a brand page. . Additionally, if we receive a request from a brand and assist in the creation of a brand page, the brand agrees that the content of the brand page created by us is legitimate and free from errors.

3. The Company may change or delete the brand page and brand disclosure information of the brand at its discretion, and the brand shall consent to this without any objection in advance.

4. The brand acknowledges in advance that it is unable to list products that fall under any of the following items (hereinafter referred to as "prohibited products"). If you list a product that falls under the list of prohibited products, it will be considered a violation of these Terms, whether intentionally or negligently on the part of the seller.

(1) Intangible services (except when specifically approved by our company)

(2) Stimulants, narcotics, psychotropic drugs, cannabis, opium, poisons, powerful drugs

(3) Guns, swords, weapons, explosives, chemical weapons, toxic substances, sarin

(4) Human body and parts of the human body

(5) Prostitution, child prostitution

(6) Gambling, lottery

(7) Securities, notarized documents (including driver's licenses, passports, etc.), counterfeit currency, counterfeit documents, counterfeit electromagnetic records

(8) Network marketing, multi-level marketing

(9) Products obtained through theft, robbery, fraud, extortion, embezzlement, breach of trust, or other crimes.

(10) Products that infringe on patent rights, utility model rights, design rights, trademark rights, copyrights, portrait rights, and other rights of others (including counterfeit brand products, illegally copied products, etc.)

(11) Obscene materials, pornography, child pornography, adult goods, nude photos, adult videos, adult games, Brucella

(12)Personal information, trade secrets and other information not disclosed to the public

(13)Crimes and other violations of laws and regulations

(14) Cigarettes, electronic cigarettes

(15) Animal living body

(16) Software containing computer viruses

(17)Products whose trading violates laws and regulations

(18)Other products deemed inappropriate by our company

5. When listing a product, a brand shall provide specific and appropriate explanations regarding the information on the product being sold and the terms of sale and provision using text, images, videos, and other formats specified by the Company. Additionally, brands must not post images that are unrelated to the products they are exhibiting.

6. Brands may set minimum purchase amounts for Buyers.

7. The maximum price for products listed in this service is 100,000 yen (excluding tax). If you wish to list a product with a price exceeding 100,000 yen (excluding tax) on this service, you will need our approval.

8. Brands shall match the prices of products listed on this Service with the prices of all other wholesale and retail channels where Brand products are sold, and Brands agree in advance and without objection to this.

9. The Company may, at its discretion, investigate the prices and contents of products posted on the Brand Page of the Brand, and the Brand shall consent to this without any objection in advance. If a problem is discovered through such investigation, the Company may request the brand to take the necessary measures to resolve the problem. If the Brand does not take the measures requested by the Company, the Company may suspend or permanently terminate the Brand's use of the Service.

Ten. If a brand violates these Terms or is deemed inappropriate by the Company regarding the listing, the Company may cancel the listing.

11. The brand shall comply with all applicable laws, regulations, such as the Secondhand Goods Business Act, the Act on Specified Commercial Transactions, the Act on Prevention of Unjustifiable Premiums and Misleading Representations, the Unfair Competition Prevention Act, the Trademark Act, the Copyright Act, and the Compliance with regulations, etc., the brand has sufficient inventory to sell products to buyers, safety, usefulness, etc., intellectual property rights of others, publicity rights, etc. Declaring that it does not infringe on any rights, does not contain false, inaccurate or misleading information, and that it has all rights, registrations, permits, etc. necessary to sell the product, shall be guaranteed.

12. The Company shall not be responsible for any damage caused to buyers or other third parties due to the listing of brands, etc., unless the damage is caused by the Company's intention or gross negligence.

13. We require each brand to list its entire sales catalog and provide a description of each item, unless we agree otherwise in writing. We reserve the right to accept or reject any item and have final discretion regarding the final Brand Page content. Products available for a brand always comply with our prohibited products policy.

14. Product and Content Compliance: All products and related content listed with us must meet our product guidelines. Brand acknowledges and agrees that: (i) We guarantee that you will comply with our product guidelines and will not sell prohibited products as identified in our product guidelines. . (ii) comply with all applicable laws, rules and regulations, including safety, labeling, testing, warning, export/import and other consumer protection law requirements; (iii) not to infringe or misappropriate the intellectual property, publicity, or other rights of others; (iv) not provide false, inaccurate, or misleading information about Branded Products; (v) all rights, licenses, and permissions necessary to market and sell products through the Service, including being permitted to sell from the Brand's Sales Area to the Buyer's and Retailer's Sales Areas; and make sure your brand has consent. Brand acknowledges and agrees that it is not responsible for determining whether we meet the above requirements. You hereby release us from any liability with respect thereto and agree to indemnify us as set forth in the Indemnification section below. Failure to follow our Product Guidelines may result in temporary suspension or permanent termination of your Brand Account, at our sole discretion.

15 Price Consistency: Brands acknowledge and agree that the prices on their Brand Pages will not be higher than the wholesale prices they offer on all other wholesale channels where the Products are sold in the applicable region. .

16. Price Audits: Brand acknowledges and agrees that we may conduct periodic price and content audits of the products listed on Brand's Brand Pages. This includes checking the consistency of wholesale and retail prices between sites and checking for retail and wholesale price discrepancies notified to us by retailers. If we find a price discrepancy, we may contact the brand and request that they take certain steps to resolve the issue. If we are unable to appropriately and/or timely address a discrepancy, we reserve the right to temporarily suspend or permanently terminate your Brand Account.

17. Rounding of Product Prices: Fractions that occur in the calculation of wholesale prices, consumption tax amounts, transaction fees, and related amounts shall be processed using the Company's prescribed calculation method (rounding).

Article 6 (Sales)

1. The Brand may accept or reject the Buyer's purchase application in accordance with the method prescribed by the Company. The brand shall accept or reject the purchase application within two business days after receiving the notification regarding the purchase application using the method prescribed by the Company. If orders continue to be rejected, we may, at our discretion, suspend or permanently terminate a Brand's use of the Service.

2. When a brand accepts a buyer's purchase offer, a product sales contract will be established between the buyer and the brand. (However, we are not a party to the sales contract.)

3. Ownership of products purchased by buyers through this service shall be transferred to the Company upon conclusion of the sales contract. However, if the sales contract for the product is canceled or terminated, the ownership of the product will be immediately transferred if the product price, etc. has not yet been paid, and if the product price, etc. has already been paid, the brand will lose ownership of the product, etc. The brand shall be reinstated when the item is returned to us.

4. When a sales contract is concluded based on the provisions of Paragraph 2, the Brand shall pay a fee to the Company in accordance with the amount of the product price, etc. (hereinafter referred to as the "Transaction Fee") in a manner determined by the Company. Masu. The transaction fee shall be the amount separately indicated by the Company in writing, on this website, by email, or other appropriate method, or the amount calculated using the calculation method.

5. Brands and buyers may enter into product sales contracts, pay or receive money, directly or through third party services, without going through this service, with brands or buyers they learn about through this service. shall not occur.

6. When using this Service, unless permitted under these Terms or permitted by the Company, or as otherwise agreed between the Brand and the Buyer, the Brand or the Buyer may purchase the product after the Brand has approved the Buyer's purchase application. The sales contract may not be canceled or terminated.

Article 7 (Collection and resale of products)

1. When a buyer purchases a product exhibited by a brand for the first time, the Company shall collect the purchased product within the collection limit specified by the Company and by the date specified by the Company. If the buyer purchases a product from the same brand again, the product will not be taken back by the Company unless permitted by the Company. This provision applies only to transactions conducted within Japan.

2. Our company acquires all products collected from buyers (hereinafter referred to as "received products") in accordance with the provisions separately determined by our company.

3. We may, at our discretion, advertise and resell the collected products through our own resale channels. Buyers and other third parties may purchase collected products without satisfying the sales conditions or any other conditions specified by the brand.

4. Brands agree that we may promote and resell by any means possible the collected products bearing their brand name.

5. If the Brand does not wish for the collected products to be resold by the Company, the Brand shall, in accordance with the method and conditions prescribed by the Company, from the date on which the Company notifies the Brand that the Company has completed the collection of the Products pursuant to Paragraph 1. You can buy back the purchased item within one week. A repurchase sales contract will be established when the brand notifies us of its consent for repurchase. The brand shall pay the price based on the repurchase sales contract by the method specified by the Company on the last day of the month in which the sales contract was concluded and on the last day of the following month. The brand will be responsible for the shipping costs of the product and bank transfer fees incurred in the event of a repurchase.

Article 8 (Payment of product price, etc.)

1. When a buyer purchases a product through this service, the price of the product (including shipping charges (if borne by the buyer), consumption tax, etc., hereinafter referred to as "product price, etc.") will be paid by the Company as specified by the Company. The buyer shall pay the price of the product, etc. to the brand according to the method specified by the company. Please note that the details of each transaction issued through this service will be deemed to have been received if we do not hear from you within 3 business days after issuance.

2. If a sales contract is concluded for a product designated for direct transaction, the Company shall receive the product payment claims (hereinafter referred to as "Product Payment Claims") from the brand to the buyer.

3. After setting off the product price, etc. and the transaction fee that the brand pays to the company in a matching amount, the Company will pay the remaining amount to the brand on the last day of the month in which the product is shipped, and the following month. Payment will be made on the last day of the month (or on the previous business day if that day is not a business day) by wire transfer to the bank account registered by the brand on this service.If no bank account is registered, the payment will be made the month after next. It will be postponed until the end of the day. However, if the brand so desires, the Company will provide the brand with an amount equivalent to the transaction fee that the brand pays to the Company for the product price, etc. that the brand wishes to pay early. The remaining amount shall be paid by transfer to the bank account designated by the Brand by the date separately agreed upon by the Company and the Brand after delivery of the product.

4. The administrative fee (250 yen including tax) for bank transfer will be borne by the brand.

5. Notwithstanding the provisions of the preceding paragraphs, even if the Company has paid the product price, etc. to the Brand, if the following items fall under, or if the Company deems to fall under, the Company may, You may request a refund of the paid product price, etc., or you will not be obligated to pay the unpaid product price, etc. In this case, the Company may cancel the sales contract and the agreement to transfer product claims based on the provisions of Paragraph 2 (in the case of direct transactions).

(1) If the obligation related to the product price, etc. ceases to exist due to cancellation or termination of the sales contract or other reasons.

(2) In the event that there is a difference in understanding regarding the establishment of a sales contract or the content of the product, and due to this, the buyer refuses to pay the Company's request for payment of the product price, etc.

(3) If there is a legal defense regarding the debt related to the product price, etc., the Company is unable to request payment of the product price, etc. from the buyer, or there is an obligation to return the product price, etc. that has already been received.

(4) If a dispute arises between the brand and the buyer regarding the sales contract and it is not expected to be resolved within a reasonable period of time.

(5) If the buyer stops paying or is unable to pay at the time of shipping the product, or if there is any other serious concern about the buyer's credit status.

(6) In addition to the preceding items, due to reasons attributable to the brand or other reasons, the Company is unable to request payment for the product from the buyer or has difficulty receiving payment for the product from the buyer. If it becomes

6. By making a payment from the Company to the designated account, the payment obligation to the brand shall be extinguished, and the same shall apply even if the brand has designated the designated account by mistake. We are not responsible for any damage caused to the brand due to the brand incorrectly specifying the designated account, and the brand will not be responsible for any reversal fees or any other expenses incurred due to the brand incorrectly specifying the designated account. You will be responsible for the cost.

Article 9 (Shipping of products)

1. The brand shall ship the product to the address registered by the buyer based on the shipping date separately determined by the brand.

2. Shipping costs shall be borne by the brand or the buyer as determined separately by the brand.

3. Tracking Number: You agree to provide tracking information for each order within your account. If your order is shipped in multiple packages, you agree to provide a tracking number for each package. Once you enter your tracking number, we will automatically email the buyer to let them know that their order is in progress.

4. Damaged or Missing Items: Brands will work directly with Buyers to resolve the issue if a Buyer contacts them through the Service's messaging feature or other communication methods to notify them of damaged or missing items in their order. We have a responsibility to strive to We will notify brands if a buyer directly reports a damaged item to us or if there are any items missing from their order. We will provide the brand with photos of the damaged item or the entire item received. The brand will be responsible for all costs associated with returning or disposing of damaged or missing items, shipping replacement items, etc. We reserve the right to deduct from your order payment or charge the bank account associated with your account the equivalent amount of any item reported as damaged or missing.

5. Shipping Insurance: We do not require you to purchase shipping insurance. However, we strongly encourage you to do so to facilitate shipping disputes with retailers. Shipping protection may be available.

Article 10 (Acceptance inspection and contract nonconformity)

1. Immediately after receiving the product, the buyer shall conduct an acceptance inspection and promptly notify the brand and the Company of the results using the method prescribed by the Company. Unless such notification is made within 7 days after receipt of the Goods (hereinafter referred to as the "Acceptance Inspection Period"), the Goods will be deemed to have passed the Acceptance Inspection.

2. If, as a result of the acceptance inspection, it is found that the type, quality, or quantity of the product does not conform to the terms of the sales contract (hereinafter referred to as "contract nonconformity"), the brand will promptly replace the product with a non-defective product or replace the missing quantity. Appropriate measures such as delivery, collection of overdelivery and rejected products shall be taken at Brand's expense.

3. The product will be deemed to have been delivered when it passes the acceptance inspection.

4. If non-conformity of the product is discovered after the acceptance inspection period has passed, the brand and buyer will take appropriate action after separate consultation.

5. Any non-conformance of the product with the contract or any other issue regarding the purchase or sale of the product shall be resolved between the brand and the buyer, and the Company shall not be responsible for any such issue, except as otherwise provided in these Terms. .

Article 11 (Message function)

1. Brands and buyers can communicate directly with the other party through the messaging feature of the Service.

2. Brands and Buyers shall use the messaging feature only for legitimate business purposes, such as asking questions about products, checking shipping status, and resolving business issues. Brands and Buyers will not abuse the Messaging feature, use it only as reasonably necessary, and not use it for inappropriate purposes.

3. The Company may view messages exchanged on the Service to the extent necessary to operate the Service, and the Brand consents to the Company viewing messages exchanged on the Service. In addition, you will use the message function of this service.

4. Direct contact between Brands and Buyers by bypassing the messaging function of the Service is prohibited. If such behavior is observed, we reserve the right to temporarily suspend or permanently terminate the Brand and Buyer's account on the Service.

Article 12 (Brand Responsibility)

1. Brands shall prepare and implement communication equipment, software, Internet service provider subscription, etc. in order to use this Service at their own expense and responsibility.

2. Brands must manage their registration information and passwords at their own risk. In addition, the Brand shall not lend, transfer, change name, sell or pawn the registered information and password, or allow any third party to use it in any way.

3. Brands shall ensure sufficient inventory for the products they list and keep the inventory information up to date. Brands shall promptly cancel the listing of products whose production is discontinued. Brands must keep product information on their Brand Pages current and updated based on availability.

4. When using this service, the brand shall comply with the following items.

(1) Accurately post and explain purchasable products on the brand page

(2) Orders: We will notify you by email and other prescribed means each time a buyer orders a product and an order is created. Brand accounts are also updated according to new orders. You can view order details, edit availability, and confirm or cancel your order. You must confirm your order within two business days of receiving an email notifying you that your order has been completed. If you wish to cancel your order, you must do so within this period. We will notify the applicable Buyer on behalf of the Brand of any cancellation of any order that the Brand wishes to fulfill. Thereafter, such orders will no longer be binding on Brand or Buyer from Buyer's receipt of such notification from us. If you wish to cancel your order, you will be asked to provide the reason why your order cannot be fulfilled. Consistent order cancellations may result in temporary suspension or permanent termination of your Brand Account, at our sole discretion.

(3) Right of Refusal: Brand has the right to cancel any order placed by Buyer for any reason. However, consistently canceling orders can impact your visibility and search placement within the service to buyers.

(4) Use an appropriate delivery company to fulfill the sales contract in a timely manner and ship the product.

(5) Respond quickly and effectively to inquiries from buyers.

(6) If the product does not arrive or is damaged, resolve the issue promptly.

(7) Recalled Products: Brands agree to immediately notify us if any of their Products are recalled, providing at least the following information: (i) Product name. (ii) SKU number or other identifying number; (iii) Number of units sold to retailers. (iv) Purpose of recall. (v) Any other information necessary for proper and prompt recovery of the goods.

(8) No Circumvention: Once an order is entered into with a Buyer through the use of the Brand Pages and Services, you agree to fulfill that order unless canceled pursuant to Article 12.4 (2). Additionally, Brand agrees not to solicit Retailers to transact offline outside of the Service in any way. or agree not to circumvent our processes to transact orders with retailers through the Service offline or outside of the Service.

(9) Suspension Mode: If you go on vacation or are unable to process new orders for a certain period of time, you may pause your Brand Page for up to 12 weeks at a time through Customer Support. You will still have access to your Brand Account and must fulfill any orders you have already accepted, even if you are in "pause mode."

5. The Company shall not be held responsible for any damage suffered by a brand due to insufficient management of user IDs, passwords, and other registered information, errors in use, use by a third party, etc., regardless of whether the brand is intentionally or negligent. We do not owe. In addition, use of this service made using the user ID, password, and other registered information will be deemed to have been made by the brand.

6. If a Brand causes damage to the Company or a third party (including other brands and buyers; the same shall apply hereinafter) through the use of this Service (because the Brand violates these Terms), (including cases where a third party suffers damage), you shall handle and resolve the matter at your own responsibility and expense. In addition, in the event that the Company receives a claim for damages from a third party due to the actions of a brand, the brand shall be liable to the Company for damages and expenses incurred by the Company (including indirect damages such as legal fees within a reasonable range). (including expenses).

7. Commitment to quality and service

a. Maintaining minimum quality and service levels Brand and buyer satisfaction are paramount to maintaining a long-term positive trading environment in our community. Therefore, brands are required to ensure the following minimum quality and service in relation to their services:

i. Accurately list and describe products on featured products and brand pages;

ii. Order cancellations will be made in a timely manner.

iii. Fulfill orders in a timely manner and deliver related products to Retailers using reliable carriers;

ⅳ. Respond quickly and effectively to inquiries from buyers.

v. Promptly resolve orders with missing or damaged products delivered to buyers.

b. Brand quality metrics and performance tracking

Brands agree that we track and measure their performance using a variety of metrics, including collecting reviews and ratings from buyers, to ensure that we meet Brand's minimum quality and service level requirements as described above. I acknowledge and agree. Reviewed individually and collectively, these quality metrics help us determine whether we are meeting our expectations of providing a great experience for our buyers. Such metrics also include:

ⅰ. Accuracy of product list

ⅱ. Catalog completeness

ⅲ. Frequency/percentage of shipments being processed later than the scheduled shipping date

ⅳ. Frequency/rate of providing valid tracking numbers

v. Time taken to confirm or cancel a new order

vi. Frequency/rate of orders being reported as damaged or missing items.

vii. Frequency/rate of products being backordered, returned, or canceled

ⅷ. How quickly and effectively you respond to inquiries from buyers, and the process.

ⅸ. Appropriate response to shortages of delivered products or damaged products that occur with buyers.

8. PL Insurance (Product Liability Insurance): All brands carry general PL insurance (comprehensive manufacturing liability insurance) in respect of the products listed with us at a reasonable and customary amount depending on the brand's size and activities. (including property liability) must be maintained at your own expense. We reserve the right to request proof of such insurance coverage and other relevant information at any time.

9. In cases where the buyer is a business located outside of Japan, and if any tax is incurred on the brand side, the brand side shall take responsibility and cover the costs.

Article 13 (Prohibited matters)

1. When using this service, brands must not engage in any acts that fall under, or that the Company deems may be likely to fall under, any of the following items. When using the Service, Brands must comply with these Terms as well as the individual regulations and additional regulations separately established by the Company.

(1) Acts that violate laws or ordinances.

(2) Acts that violate public order and morals

(3) Act of listing products without the intention of selling them

(4) Act of not shipping the product without justifiable reason

(5) Self-dealing, internal dealings within related parties, fictitious transactions

(6) Acts of using payment methods other than those permitted by these Terms.

(7) Acts that are used or are likely to be used for money laundering.

(8) Acts that infringe on the intellectual property rights, publicity rights, portrait rights, personality rights, privacy rights, honor, and any other rights or interests of the Company or a third party.

(9) Acts that violate or conflict with the Public Offices Election Act, such as pre-election campaigning, election campaigning, or similar acts.

(10) Fraud or threats against the Company or a third party

(11) Solicitation to religious activities, political activities, ideological activities, anti-social forces, etc.

(12) Acts that obstruct the business of a company

(13) Harassing or provoking a third party, or anything that could be misunderstood as such (including threatening, commanding, fighting, abusive, or conveying that oneself or a person concerned is an anti-social force, etc.) .)action

(14) Providing benefits to anti-social forces, etc.

(15) Posting content and images that are obscene, violent, grotesque, or inappropriate for viewing by those under 18 years of age (adult entertainment, gambling, etc.), creating a community, and guiding people to the site.

(16) Posting content and images that third parties may find offensive

(17) Acts of posting that constitute ethnic/racial discrimination

(18) Discounts, introductions, requests for introductions, and collecting donations using this website

(19) Posting affiliate external links

(20) Collecting signatures or soliciting network businesses such as pyramid schemes, multilevel marketing, chain marketing transactions, and dating sites.

(21) Acts that may glorify, induce, or encourage criminal acts, suicide, self-harm, drug abuse, violation of laws, etc.

(22) Acts of sending chain letters (such as "Please contact your family and friends, etc.")

(23) Acts of impersonation (e.g., pretending to be someone other than oneself) (If a brand learns that its registered information has been misused by another person, it must immediately notify the Company to that effect.)

(24)Acts of transferring or buying and selling user IDs

(25) Multi-post (duplicate writing) and continuous posting using the system

(26) Posting falsehoods or content that is suspected to be falsehoods

(27) Posts containing meaningless or meaningless content

(28) Posting hidden characters, cipher text, or content that is recognized as such.

(29) Posts containing multi-line emoticons, emoticons, meaningless line breaks, etc.

(30) Acts that interfere with the operation of this site or the network system

(31) Acts that place an excessive burden on this site's network or system, etc.

(32) Acts of using another person's user ID and password

(33) Unauthorized access, operation methods not officially disclosed, and acts of using the services of this site by methods other than those stipulated in these Terms.

(34) Acts of using or providing harmful programs such as computer viruses, or acts that are likely to do so.

(35) Warning actions from the brand to a third party (In case of a violation, our company will warn the person who committed the violation. Please do not issue a warning from the brand.)

(36) Acts that damage the credibility of this site

(37)Acts of collecting and accumulating personal information of third parties

(38) Acts that directly or indirectly cause or facilitate the acts listed in the preceding items.

(39) Attempting any of the acts listed in the preceding items.

(40)Other acts that our company deems inappropriate.

2. Our company may additionally post on this site any behavior that is problematic in the use of this service, or behavior that we determine may become a problem in the future. Brands must check the Site from time to time and comply with any additional terms.

3. If a Brand conducts or attempts to conduct a transaction with a Buyer outside of the Service in violation of Article 6, Paragraph 5, the Brand shall pay an amount equal to twice the amount of the transaction. The penalty shall be paid to the Company in a manner specified by the Company. Please note that this does not prevent us from claiming damages from the brand in the event that we incur damage that exceeds this penalty.

Article 14 (Handling of personal information, etc.)

1. Our company will appropriately handle personal information, registration information, brand disclosure information, and other information related to brands in this service (hereinafter referred to as "personal information, etc.") based on the "Privacy Policy" posted separately on this site. Brands agree to our handling of personal information based on our "Privacy Policy."

2. Based on the "Privacy Policy," our company may entrust the handling of personal information, etc. to a subcontractor to the extent necessary for the provision of this service and related operations.

Article 15 (Handling of brand disclosure information, etc.)

1. If, based on our discretion, we check the content of brand disclosure information that a brand has disclosed, posted, transmitted, posted, etc. on this service, and determine that it violates or is likely to violate these Terms; may change, suspend publication of, or delete all or part of the Brand Disclosure Information without prior notice or consent from the Brand. The confirmation of brand disclosure information conducted by the Company shall be carried out whenever the Company deems it necessary, regardless of whether or not the brand disclosure information is disclosed on this site.

2. Regarding brand disclosure information, brands must ensure that they own the legal rights to disclose, post, transmit, publish, etc. the brand disclosure information, and that the brand disclosure information does not infringe on the rights of third parties. You represent and warrant to us that you do not. In the event that a third party files an objection regarding the Brand Disclosure Information, the Brand shall deal with such objection at its own expense and responsibility, and the Company shall not be held responsible in any way. If the Company incurs any damage in connection with such objection, the Brand shall compensate the Company for such damage.

3. With respect to the brand disclosure information, the brand may freely copy, translate, edit, modify, etc., use the brand disclosure information, and Provided to third parties, investigated the contents, used for advertising activities of this service and other than this service, edited and posted in combination with this service or advertisements other than this service, and third parties carry out these. You hereby consent to the sub-licensing of the same.

4. A third party licensed by the Company may carry out the acts described in the preceding paragraph without giving any notice to the Brand, and shall not be required to pay any consideration or remuneration to the Brand for such acts. .

5. The brand agrees in advance without objection that it will not exercise the author's moral rights or other rights against the Company or any third party that has inherited or has been granted permission from the Company.

6. Of the brand disclosure information, the Company plans and creates all or part of the content (including, but not limited to, brand stories and promotional materials), excluding materials provided by the brand. Copyright and other rights shall belong to the brand, and not only the preceding paragraphs apply, but the brand may not use it anywhere other than on this service without the prior consent of the company.

Article 16 (Suspension of this service, etc.)

1. The Company may temporarily suspend or suspend all or part of the Service without prior notice to the Brand if any of the following items apply:

(1) When regularly or urgently performing maintenance or repairs related to hardware, software, communication equipment, etc. related to this service.

(2) If it is difficult to provide this service due to computer or communication line failures, operational errors, excessive concentration of access, unauthorized access, hacking, etc.

(3) If it is difficult to provide this service due to force majeure such as earthquakes, lightning strikes, fires, wind and flood damage, power outages, natural disasters, etc.

(4) If it is difficult to provide this service due to an unexpected accident such as fire or power outage.

(5) If it is difficult to provide this service due to war, conflict, unrest, riot, labor dispute, etc.

(6) In other cases where the Company deems it necessary pursuant to each of the preceding items.

2. The Company shall not be liable for any damage caused to the Registration Applicant, the Brand, or a third party as a result of the measures taken by the Company pursuant to the preceding paragraph, unless there is intentional or gross negligence on the part of the Company.

Article 17 (Cancellation of registration, etc.)

1. If we find that a brand falls under any of the following items, we will, at our discretion, cancel the listing of the product, suspend publication of the brand disclosure information, or The Brand may delete the Brand, suspend the use of the Service for the Brand, or cancel the registration as a Brand, and the Brand shall consent to this without any objection in advance.

(1) In the event of violation of obligations under these Terms

(2) When it is determined that it is necessary for the operation and maintenance of this service.

(3) If it turns out that the registered information is false

(4) Brand is either a minor, an adult ward, a person under curatorship, or a person under assistance, and uses this service without the consent of a legal representative, guardian, curator, or assistant. case

(5) If payments are suspended or become insolvent, or if a petition is filed to commence bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or similar proceedings.

(6) If this service has not been used for more than 6 months

(7) If there is no response for more than 30 days to an inquiry requesting a reply from our company.

(8) Cases that fall under each item of Article 4, Paragraph 4

(9) In addition, if the Company determines that it is inappropriate to use this service or continue registration as a brand.

2. If any of the items in the preceding paragraph apply to the brand, the brand will naturally lose the benefit of time with respect to the debt it owes to the Company (including, but not limited to, liability for damages), and the brand will immediately You must pay all debts owed to us.

3. The Company shall not be responsible for any damage caused to the brand or third party due to actions based on this article.

Article 18 (Withdrawal of Brand)

1. Brands may withdraw from this service using the method prescribed by the Company.

2. If the brand has any debts (including, but not limited to, liability for damages) owed to the Company upon withdrawal, the brand will naturally lose the benefit of time for all such debts and immediately terminate the Company's obligations. All debts must be paid to.

3. If a brand withdraws from membership, the Company may, at its discretion, delete the user ID of the brand, and suspend or delete all or part of the brand disclosure information and any other information regarding the brand. The brand shall accept this without objection.

4. Even after a brand withdraws from membership, the Company may retain and use the brand's personal information, etc. in the manner set forth in Article 14, and the brand shall consent to this without any objection in advance.

5. Our company is not responsible for any damage caused to the brand or third party due to withdrawal from the brand.

6. If a brand wishes to use this service again after canceling membership, it is necessary to complete the registration procedure again. The brand agrees in advance without objection that the information prior to withdrawal will not be carried over after the re-registration procedure.

Article 19 (Changes and termination of this service)

1. The Company may, at its discretion, change all or part of the content of the Service without prior notice to the Brand.

2. Our company may terminate the provision of all or part of this service at our discretion. In addition, if the Company decides to discontinue the provision of all or part of the Service, the Company will notify the brand in advance to that effect using the method prescribed by the Company.

3. The Company shall not be held responsible for any damage caused to the Registration Applicant, the Brand, or a third party due to the measures taken by the Company pursuant to the preceding two paragraphs, unless there is intentional or gross negligence on the part of the Company.

Article 20 (Attribution of intellectual property rights regarding this service)

1. Intellectual property rights related to this service belong to the Company or a person who has licensed the use of rights to the Company (hereinafter referred to as "Licensor"). You may not translate, edit, modify, etc., or allow a third party to use or publish the Service.

2. If a problem occurs due to the Brand violating the provisions of this article, the Brand shall resolve the problem at its own expense and responsibility, and must not cause any inconvenience or damage to the Company.

3. Trademarks, logos, service marks, etc. (hereinafter referred to as "Trademarks, etc.") may be displayed on this site, but according to these Terms, the Company does not provide any rights to brands or other third parties regarding such trademarks, etc. Brands are not permitted to transfer or license the use of this website, and brands may not apply for trademark registration for unregistered trademarks on this site. In addition, the Brand shall not apply for patent rights, utility model rights, design rights, trademark rights, or apply for copyright registration regarding inventions or other intellectual property related to this Service.

Article 21 (Disclaimer of warranty and liability)

1. The Company guarantees that the Service is compatible with the Brand's specific purpose, has the expected functionality, commercial value, accuracy, and usefulness, and that the use of the Service by the Brand is subject to applicable laws and regulations or industry organizations. We do not guarantee that it will comply with internal regulations or that no defects will occur.

2. The Company shall not be held responsible for any damage caused by information obtained by the Brand through the use of this Service, regardless of the reason.

3. Even if the Brand is unable to receive the Service (including any case where the Brand is unable to receive the Service due to communication line failure or any other reason), the Company will We do not assume any responsibility unless there is intention or gross negligence on our part.

4. Our company does not guarantee that any data or information on this service will not be deleted or changed due to force majeure such as viruses. Brands shall store such data and information as appropriate at their own risk.

5. As a general rule, we do not get involved in communications or activities between buyers and brands. In the event of a dispute, Buyer and Brand agree to make efforts to resolve the issue in accordance with the prescribed methods established by the Company within the Service. Our company shall not be held responsible for any disputes, regardless of the circumstances.

6. If a dispute arises between a brand and a third party other than the brand, the brand that is the party to the dispute shall resolve it at its own risk, and the Company shall not be obligated to become involved in any way. In addition, if the third party suffers damage, the brand will compensate and the Company will not be held responsible.

7. The Company is not obligated to respond to inquiries regarding information regarding buyers or other information obtained by Brands through the use of this Service.

8. The Company shall not be held responsible for any damage suffered by the Brand in connection with this Service, unless there is intentional or gross negligence on the part of the Company. In addition, even if the Company is liable for damages to the brand due to intentional or gross negligence on the part of the Company, or due to the application of laws and regulations or other reasons, notwithstanding the provisions of this section and other provisions exempting the Company from liability for damages, The scope of our liability for damages shall be limited to direct and ordinary damages that actually occur due to reasons attributable to our liability, and the upper limit of our liability for damages shall be 10,000 yen.

Article 22 (Exclusion of anti-social forces, etc.)

Our company prohibits the use of this service by anti-social forces. If the Company determines that a brand falls under anti-social forces, etc., the Company may suspend the use of this service for that brand without prior notice to the brand. The Company assumes no responsibility for any damage caused to the brand due to such suspension of use.

Article 23 (Changes to these Terms)

1. When changing these Terms, we will notify you in advance of the contents of the revised Terms and their effective date by posting them in an appropriate location on the website operated by our company. Once this notice has been made and the effective date has arrived, the contents of these Terms of Use will be in accordance with the revised Terms of Use.

2. If there are any changes to these Terms, Brands will be deemed to have agreed to the changed Terms by continuing to use the Service even after the changes have been made.

Article 24 (Contact/Notification)

Inquiries regarding this service and other communications or notifications from the brand to the Company, notices regarding changes to these Terms, and other communications or notifications from the Company to the brand shall be made in the manner prescribed by the Company.

Article 25 (Transfer of contractual status based on these Terms)

1. The Brand may transfer (inclusively due to merger, company split, etc.) all or part of the contractual status based on these Terms or the rights or obligations based on these Terms to a third party without the prior written consent of the Company. (including inheritance), collateralization or other disposal is not permitted.

2. In the event that our company transfers the business related to this service to a third party (including business transfer, company split, or any other case where the business related to this service is transferred), these Terms and Conditions will be used in conjunction with the transfer of the business. The contractual status based on this Agreement, the rights and obligations based on these Terms, registration information, and all other information regarding the Brand may be transferred to the transferee of the business, and the Brand consents to such transfer without objection in advance in this section. I assume that.

Article 26 (Severability)

Even if any provision or part of this Agreement is determined to be invalid or unenforceable under laws and regulations, the remaining provisions of this Agreement and any part thereof are determined to be invalid or unenforceable. The remaining portions of the above shall remain in full force and effect, and the Company and the Brand will continue to use the provisions determined to be invalid or unenforceable to the extent necessary to render them lawful, valid and enforceable. We will endeavor to amend the provision or part thereof that has been determined to be invalid or unenforceable, and to ensure the same legal and economic effects.

Article 27 (Compensation)

The Brands are owned by us and our parents, subsidiaries, affiliates, partners, successors and assigns, and their respective owners, members, officers, directors, employees, agents, representatives, contractors, subcontractors and licensors. You agree to defend, indemnify and hold harmless each of , Service Providers and Third Party Content Providers from and against any and all claims. Any claims, liability, damages, judgments, or awards brought by any third party arising out of the Brand's violation of these Brand Terms, the General Terms, any law, or the rights of a third party, and your use of or participation in the Services. We will not be liable for any losses, costs, expenses or fees (including reasonable attorney's and accounting fees) that you may incur.

Article 28 (Liability)

Brand acknowledges and agrees that, to the fullest extent permitted by applicable law, the entire risk arising from your access to and use of the Service rests with Brand. We and any other persons or entities involved in creating, producing, or providing the Site, Services, or Applications will not be liable for any loss of profits, loss of data, loss of goodwill, service interruptions, computer damage or system failure, or the cost of substitute goods or services. shall not be liable for any incidental or consequential damages, including, but not limited to, any damages of any kind for personal or physical injury or emotional distress arising out of or relating to the use of, or inability to use, the Service. and whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not we have been advised of the possibility of such damages. Even if any limited remedy set forth herein is found to have failed of its essential purpose, Brand's use of the Services may result in a loss of communication, interaction, or interaction with other Users or with any other person with whom Brand communicates or interacts. For damages of any kind for personal or physical injury or emotional distress arising from the meeting. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES EXCEED 10,000 JPY. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND BRANDS.

Article 29 (Governing law)

The governing law of these Terms shall be Japanese law and shall be interpreted in accordance with Japanese law.

Article 30 (Agreed jurisdiction)

For any disputes between brands and our company related to this service, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.

Article 31 (Language)

In the event of any discrepancy or inconsistency between the Japanese version and the English or Chinese version of these Terms, the Japanese version shall prevail.

Article 32 (Consultation)

Regarding matters not stipulated in these Terms of Use or matters in which doubts arise, the Brand and the Company shall endeavor to resolve them through consultation in good faith.