privacy policy

goooods Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of protecting users' personal information and complies with the Personal Information Protection Act (hereinafter referred to as the "Personal Information Protection Act"). At the same time, we will strive to comply with The following privacy policy (hereinafter referred to as the "Privacy Policy") properly handles and protects personal information.

1. Definition of personal information

The term “personal data” in this Privacy Policy refers to personal data as defined in Paragraph 1 of Article 2 of the Personal Data Protection Act, that is, data about living individuals, including the name of the person included in the data, as well as the name and department of the representative. Name, contact name, user ID, password, email address, postal address, phone number, bank account information, credit card information, and other registration information (which can be easily matched with other information to allow specific (including identification) Personally identifiable information).

2.Purpose of use of personal information

The company uses users' personal information for the following purposes.

(1) Providing our services

(2) Provide information about our services, respond to inquiries, etc.

(3) In order to respond to violations of the terms, rules, etc. (hereinafter referred to as "Terms, etc.") related to the Company's services.

(4) Notify you of changes to the terms and conditions of our services.

(5) When signing a product sales contract or entrusted sales contract between users, provide the user with the information of the counterparty to the extent necessary for the user to use our services.

(6) Help improve our services, develop new services, etc.

(7) To create statistical data that is processed into a non-personally identifiable format in connection with our services.

(8) Other purposes related to the above purposes of use.

3. Change of purpose of use of personal information

Our company may change the purpose of using personal information within the scope that we reasonably believe is reasonably relevant. Once a change occurs, we will notify or publicly announce it to all registered users.

4. Restrictions on the use of personal information

Without the user's consent, the Company will not process personal information beyond the scope necessary to achieve the purpose of use. However, the following exceptions apply.

(1) Cases based on laws and regulations

(2) When it is necessary to protect human life, body, or property and it is difficult to obtain the user's consent.

(3) When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the user's consent.

(4) When it is necessary to cooperate with national agencies, local governments or their entrusted persons to perform matters stipulated by law, and with the consent of the user, there is a risk of hindering the performance.

5. Properly obtain personal information

The Company obtains personal information in appropriate ways and will not obtain personal information through false or other illegal means.

6. Personal information security management

The company conducts necessary and appropriate supervision of employees to ensure the safe management of personal information and prevent risks such as loss, damage, tampering, and leakage of personal information. In addition, when all or part of the processing of personal information is outsourced, the Company will provide necessary and appropriate supervision to ensure the safe management of personal information by the outsourcing company.

7. Provision of personal information to third parties

When users sign a product sales contract or entrusted sales contract, the company will provide all or part of the user's personal information to the user who is the counterparty to the contract and the credit card company designated by the user to the extent necessary. Company. Offers. Except for the above situations, situations stipulated in the Terms of Use, and situations where disclosure is permitted in accordance with the Personal Information Protection Act and other laws and regulations, the Company will not disclose personal information to third parties without the user's prior consent. We will not provide To you. However, the following situations do not fall within the above scope of providing personal information to third parties.

(1) When entrusting our company to process all or part of the personal information to the extent necessary to achieve the purpose of use.

(2) When it is necessary to provide personal information due to business succession such as merger

8. Disclosure of personal information

When a user requests the disclosure of personal information in accordance with the provisions of the Personal Information Protection Act, the company will immediately disclose the personal information to the user after confirming that the request comes from the user (if the personal information does not exist, we will notify you accordingly.) However, according to the individual This does not apply if the Company has no obligation to disclose information under the Information Protection Act or other laws and regulations. Please note that disclosure of personal information will be subject to a fee (¥1,000 per disclosure).

9. Correction of personal information, etc.

When users request correction, addition, deletion (hereinafter referred to as "corrections, etc.") of personal information on the grounds that the personal information does not comply with the provisions of the Personal Information Protection Act, we will confirm that the request comes from the relevant individual and then implement the purpose of use. Necessary investigations will be immediately conducted within the required scope and the contents of the personal information will be corrected based on the results. , we will notify registered users (if we decide not to make any corrections, etc., we will notify users). However, this does not apply if the company is not obliged to make corrections according to the Personal Information Protection Act or other laws and regulations.

10. Stop using personal information, etc.

The Company may collect users' personal information in a manner beyond the scope of the previously announced purpose of use, or obtain users' personal information through deception or other illegal means. In accordance with the provisions of the Personal Information Protection Act, we will delete the use of personal information (hereinafter referred to as "stop use, etc.") and determine the reason for the request. If the user makes a request after the individual confirms the situation, we will immediately stop using the individual. information and notify registered users. However, this does not apply if the company has no obligation to stop use according to the Personal Information Protection Act or other laws and regulations.

11. Use of cookies and other technologies

Our services may use cookies and similar technologies. These technologies help us understand how our services are being used and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, if you disable cookies, you may not be able to use certain features of our Services.

12. Use of access analysis tools

This website uses "Google Analytics" provided by Google, "LogRocket" provided by LogRocket, and "Microsoft Clarity" provided by Microsoft. Google Analytics, LogRocket and Microsoft Clarity use cookies to collect data. For more information about these Terms, see the Google Analytics Terms of Service, Google Policies and Terms, LogRocket Privacy Policy, and Microsoft Privacy Statement.

13.Contact us

For disclosure requests, comments, questions, complaints and other inquiries regarding the processing of personal information, please contact the contact points below.

Please note that reception opening hours are from 10:00 to 17:00 on weekdays. (Except holidays, year-end and New Year holidays.)

107-0052

8-11-26 Akasaka, Minato-ku, Tokyo

+SHIFT Nogizaka 3F

Email: support@goooods.com

14. Continuous improvement

We will review the operations related to personal information processing at our discretion and strive to continuously improve it, and may change this privacy policy as necessary.

Established on December 6, 2021

Revision date 2023/06/05

Revision date 2023/08/15